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Buff Lifestyle Hair & Beauty Salon

Privacy Policy

INTRODUCTION

This privacy notice explains how BUFF LIFESTYLE (BUFF HAIR AND BEAUTY LTD) looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you.  This notice explains how we do this and tells you about your privacy rights and how the law protects you.

WHAT INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.

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The information you give us may include your:

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  • name

  • address

  • email address

  • phone number

  • card details for deposit purposes (using our Phorest system and secure SSL gateway)

 

relevant history which may suggest that a service or treatment should not go ahead, or certain products should not be used (e.g. allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

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For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

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  • To fulfil a contract with you i.e., to provide the service or treatment you have requested and to communicate with you about your appointments.

  • When it is in our legitimate interest i.e., there is a business or commercial reason to do so, unless this is outweighed by your rights or interests.

  • When you consent to it: we will always ask for your consent to hold and use health and medical information.

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We will therefore share your information with

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  • Providers of our salon software system PHOREST SOFTWARE

  • We have rigorous data protection and security policies in place with all our suppliers.

  • [Some of the people working in our salon are self-employed.  Where software systems and reception facilities are shared, our self-employed colleagues will have access to your information.]

  • We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

MARKETING

We would like to send you information about products and services which may be of interest to you.  We will ask for your consent to receive marketing information.

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If you have consented to receiving marketing, you may opt out at a later date.

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You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services.  If you no longer wish to be contacted for marketing purposes, please contact enquiries@buffhairandbeauty.com

E-NEWSLETTERS/BLOGS

We email e-newsletters/blogs to inform you about products, services and treatments provided by our salon.  You have the opportunity to unsubscribe from e-newsletters at any time.

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E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity.  We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

COOKIES

  • This Website may place and access certain Cookies on your computer. 

  • BUFF LIFESTYLE (BUFF HAIR AND BEAUTY LTD) uses Cookies to improve your experience of using the Website and to improve our range of products.  BUFF LIFESTYLE (BUFF HAIR AND BEAUTY LTD) has carefully chosen these Cookies and has taken steps to ensure that your privacy is always protected and respected.

  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

  • Before the Website places Cookies on your computer, you will be presented with a message bar  requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies, you are enabling BUFF LIFESTYLE (BUFF HAIR AND BEAUTY LTD)to provide a better experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org

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You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

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  • This Website may place the following Cookies:

Type of Cookie
Purpose
Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical / Performance Cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • You can find a list of Cookies that we use in the Cookies Schedule.

  • You can choose to enable or disable Cookies in your internet browser.  By default, most internet browsers accept Cookies, but this can be changed.  For further details, please consult the help menu in your internet browser.

  • You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

  • For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

 

Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

Phorest - https://www.phorest.com/gb/privacy/

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review and we will place any updates on this webpage.  This privacy notice was last updated on February 3rd, 2024.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information, we hold about you:

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The data protection officer for

Buff Hair & Beauty Ltd is                                           

Hayley Haynes-Hutchinson

By email

hayley@buffhairandbeauty.com

 

Or write to us at 

 

BUFF LIFESTYLE, 57 STATION ROAD,

WINCHMORE HILL

LONDON

N21 3NB

 

You also have the right to complain to the Information Commissioner’s Office should you feel that Buff Hair & Beauty Ltd has not handled a complaint regarding how your data is gathered or processed by us or any third parties used by Buff Hair & Beauty Ltd.

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The contact details for Data protection Commissioner’s Office can be found on their website.

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www.ico.org.uk/concerns/handling

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or by calling:

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+44 (3) 303 123 1113

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